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COVID-19 Polycies
The followings please  take a  note before you purchase the tickets.

  • We ask for your cooperation in taking measures to prevent infection, such as taking your temperature and disinfecting when you enter.

  • If you fall under any of the following, you will not be able to enter the venue or receive a refund.
    （Symptoms such as fever of cough, persons who have tested positive for COVID-19 within 14 days prior to the performance, persons who have had close contact with someone who has tested positive）

  • Please wear a mask at the venue.

  • We will ask you for your personal information when you purchase tickets. The personal information obtained will be provided in the event that we receive a request from a public institution such as a public health center or a local government, such as in the case of a new coronavirus positive case.

Note

  • The audience is not allowed to enter or leave the theater during the performance as the seats are unlit. Please arrive before the show starts.

  • No changes or cancellations can be made after the ticket has been purchased.

  • If the performance is cancelled due to bad weather or other reasons, an announcement will be made by e-mail the day before. In that case, the ticket can be rescheduled to another performance date or refunded.

  • Please make sure to register an e-mail address you have access to when reserving your seat.

  • Due to the nature of the product, we cannot accept refunds or cancellations. However, if the event is cancelled due to the organizer's circumstances or other reasons, a full refund will be given.

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